Housing

Housing is a fundamental right, please don't hesitate to contact Jayne and her team if there is something we can do to help you. We are happy to help though it may be quicker to contact the Council direct.

For more help and support:

Council Housing (Cornwall)

0300 1234 161

info@cornwallhousing.org.uk

To apply to the Cornwall Council housing register:

Homechoice Housing Register

Shelter

They have a variety of housing advice (e.g., eviction, repairs, renting)

Shelter England

Citizens Advice Cornwall (Truro)

0808 812 7156

The Library

Union Place

Truro

TR1 1EP

Citizens Advice Cornwall (Falmouth)

0808 812 7156

Mulberry Passage

Market Strand

Falmouth

TR11 3DB

Homelessness

If you are rough sleeping or know about someone who is rough sleeping:

Alert outreach service Streetlink online, or
Call Housing Options 0300 1234 161

For more help and support:

St. Petrocs

Advice and support on homelessness issues in Cornwall

01872 264153

Peat House

Newham Road

Truro

TR1 2DP

Shelter

Free emergency helpline (Mon-Fri, 8am-6pm)

0808 800 4444

Cornwall Council

Homeless, or at risk of becoming homeless

0300 1234 161

Homeless or at risk

Disability support & advocacy

For more help and support:

Cornwall Council Family Information Service (FIS)

Free and impartial support service for SEND children/young people (up to 25 years) and their families.

0800 587 8191

FIS@cornwall.gov.uk

Family Information Service

SENDIASS

Special Educational Needs and Disability information, advice and support service for Cornwall & Isles of Scilly.

01326 331 633 (Mon-Fri, 10am–3pm)

info@cornwallsendiass.org.uk

SEND IASS - Cornwall

ABLEize

A directory of information with links to great resources

Cornish and Cornwall Disabled and Special Needs groups

Contact

A charity supporting and connecting families with disabled children, with free information and advice.

08088 083 555 (Mon-Fri, 9.30am-5pm)

Contact: the charity for families with disabled children

disAbility Cornwall

An organisation that aims to represent, include, support, and empower people living with a long term health condition or disability, their families and carers in Cornwall & Isles of Scilly.

01736 759 500

disAbility Cornwall & Isles of Scilly

and Isles of Scilly

Money advice

Money insecurity is one of the biggest causes of mental health issues, there are plenty of organisations which can offer advice, support and practical solutions.

To Find a food bank the Trussell website has useful guidance and Cornwall Council have a 'Help With Food map'.

For more help and support:

Cornwall Council

A local interactive money support tool

0300 1234 100

worried about money

Money Wellness

One of the largest free debt advice providers in the UK.

0161 518 8285 (Mon-Fri 8am-8pm, Sat-Sun 10am-4pm)

Money Wellness

Money Helper

Speak to a debt and money specialist. They offer free and impartial help with money related issues.

0800 138 7777

MoneyHelper

Turn2us

A national charity providing help and advice to people facing financial insecurity

Turn2us

StepChange

A charity offering free and impartial expert debt advice

0800 138 1111

StepChange

National Debtline

Free, independent debt advice, with a dedicated hotline.

0808 808 4000 (Mon-Fri 9am-8pm, Sat 9:30am-1pm)

Free debt advice

Universal Credit & Welfare benefit

If you have recently become unemployed, you can find information on how to make a claim for Jobseeker’s Allowance here.

Information relating to Universal Credit found here.

For more help and support:

Citizens Advice

There is a range of useful information on the Benefits section of their website

0808 812 7156 (10am – 4pm, Mon-Fri)

Turn2us

You can use their Benefits Calculator tool

Cornwall Council

Household support fund, to help households struggling to afford energy & water bills, food, and wider essentials.

0300 1234 121

Household Support Fund

Age UK

A UK charity. Free advice helping you to find out what benefits you are entitled to.

0800 678 1602 (Freephone, 8am-7pm)

Benefits and entitlements for pensioners and the elderly

Mental health

If you think that you are at risk of putting yourself at danger please dial 999.

If you are worried about your own or someone else’s mental health, call 111 and select the mental health option (option 2). This call is free and will enable you to speak to a mental health professional in Cornwall.

For more help and support:

Samaritans

116 123 (Free to all UK numbers)

Shout

Offering free 24/7 mental health support in the UK

Text: Shout to 85258

Mind

Offering a broad range of mental health services

01208 892 855
info@cornwallmind.org

Cornwall Mind

Switchboard

A national LGBT+ support line

0800 0119 100 (10am-10pm, every day)

hello@switchboard.lgbt (They aim to reply within 5 days)

Switchboard

Text about it 50808

A free, safe, and anonymous space, available 24/7 for you to text and get support during a crisis, big or small.

Text: HELLO to 50808

Age UK

Offering free mental health support for the elderly 365 days a year.

0800 678 1602 (8am-7pm)

Elderly mental health

NHS Suicide Liaison Service

A specialist service for adults (post-18 years), resident in Cornwall and the Isles of Scilly, affected by a death where someone may have died by suicide.

To self-refer yourself into the service, you can do so online or call 01208 871 905 (The service is open Monday to Friday, 9am to 4pm).

SpeakOUT

Provide support for anyone who identifies as LGBTQ+ or has lost an LGBTQ+ loved one to suicide.

0300 111 5065

LGBTQ+ Grief

Childline

Childline is free, confidential and available any time, day or night with an option to call, email or access to a 1-2-1 counsellor chat. On the website there is a wealth of information and advice on a range of topics (e.g., bullying, family, relationships).

0800 1111

Domestic violence

If you are in danger immediately call 999. If you ring 999 but can’t talk, make sure the Police know you are there (cough, tap the handset, or dial 55)

For more help and support:

First Light

Domestic abuse and sexual violence support for all

0300 777 4 777 (Safer Futures helpline)

saferfutures@firstlight.org.uk

National Domestic Abuse Helpline

0808 2000 247 (24/7 Freephone)

Crimestoppers

An independent UK charity taking crime information anonymously

0800 555 111 (24/7 Anonymous Freephone)

Crimestoppers

Legal advice

I used to work as an employment rights lawyer, I understand how important getting the correct legal advice is. As an MP, me and my team cannot intervene in active legal proceedings.

Many solicitors will offer a 30 minute appointment free of charge, to discuss your legal problem with a lawyer.

For more help and support:

Dracaena Centre (Falmouth)

This Community Hub has a small team of legal advisors, funded by charitable donations and grants.

01326 319414

admin@dracaenacentre.org

Citizens Advice Cornwall

Information on and help finding free and affordable legal advice.

0808 812 7156

Finding legal help - Citizens Advice

GOV.UK

On their website you can check if you're eligible for legal aid

Check if you can get legal aid

Employment

Problems to do with working conditions, health and safety, dismissal, redundancy etc. are a matter for a legal professional or your Trade Union. If you are not a member of a Trade Union you can find out about your employment rights from an advice agency such as Citizens Advice

For more help and support:

Acas

The Acas helpline is for anyone who needs employment law or workplace advice, including employers, employees and workers. The advice you receive is free but you may be charged for the call depending on your phone provider

0300 123 1100 (Mon-Fri, 8am-6pm)

GOV.UK

The Gov UK site has up-to-date information on employment rights.

Employment status and rights: support for individuals - GOV.UK

Help & Advice

Housing

Homelessness

Disability support & advocacy

A charity supporting and connecting families with disabled children, with free information and advice.

08088 083 555 (Mon-Fri, 9.30am-5pm)

Contact: the charity for families with disabled children

disAbility Cornwall

An organisation that aims to represent, include, support, and empower people living with a long term health condition or disability, their families and carers in Cornwall & Isles of Scilly.

01736 759 500

disAbility Cornwall & Isles of Scilly

and Isles of Scilly

Money advice

Universal Credit & Welfare benefit

Mental health

Text about it 50808

Domestic violence

Legal advice

Employment

Planning